Logo used from the start of the Chrome project until March 2011 (Photo credit: Wikipedia) |
After a couple of poetic laments on her blog about some of her recent problems with Chrome and the internet in general, Yvonne came to me with the following e-mails:
Hi Lee, I read Jacks blog post and joined as a follower, plus left a message to you. I logged off last night and all was well.today, however your blog for the ambassadors has gone plus a few posts I put on. I have been told it is Chrome by various pc repairmen I have had look at my pc. IE doesn't take blogger anymore so can't change to that search engine. All was well until Google changed over earlier. I hope to have things up and running for A to Z as I have it already done. Enjoy your week-end. Yvonne.
Hi Lee after a horrendous weekend with chrome I was about to call it a day,they kept putting a warning sign stating my profile could not be opened and I would lose some things on my blog, however I decided to look again today and all seems ok except for 2 things. One I lost all my followers, Sorry for trouble caused. Take care. Yvonne.
My Reply To Yvonne's Concerns:
First of all, Yvonne, no trouble. Glad to be of help. And you are helping me provide content for my blog. By the way, I got Yvonne's permission to use her questions for this and next week's posts.
Interesting that you should be having these problems with your PC and Chrome. I have been having very similar issues. I have not only spent hours in the past couple of weeks trying to fix them, but this past Monday and Tuesday I was nearly totally down both those days.
Computer problems can be very frustrating for those who are not equipped with the proper knowledge of how to fix them. That probably includes a good many of us. If we're not trained to do computer stuff, it can be scary to try to start delving into our computers.
Paying someone to fix problems can be very expensive and even that doesn't always solve the problem. You can shell out a big hourly fee if you can afford to and that's often the least time-consuming remedy. My late step-father poured hundreds into his computers and often ended up with the same problems or new ones. More than once his solution was to just buy a new computer, which solved the old problems until new ones came up for the replacement machine. It was frustrating for him I know, but living a couple thousand miles away I wasn't much help to him. Not that I would have been that much help had I been there.
In lieu of paying someone to fix our problems, it's always nice if we can find a friend or family member to help. Then, if we don't have that option, it's up to us to fix the problem. That can be scary and may not always provide the fix we need, but before throwing money to the wind we may want to at least do some of our own research and try a few things.
I haven't been using Internet Explorer for blogging lately, but I think you may just have an issue with settings. When I just looked to see my blog on IE , everything looked normal and so did some other blogs I checked. On yours only the background of your blog comes up. You must have something set wrong somewhere, but I'm not sure what it is. Maybe a reader has a suggestion.
I know it can be very intimidating to attempt to make these fixes yourself, but I'm finding that a lot of it is pretty easy to do once you've figured out how to do it. I for one can't afford to be taking my computer to get repaired when something happens so I go the do it yourself route as much as I can. And I'm not talking about grabbing the tool box and dismantling the machine. Just stuff you can do by carefully searching and clicking.
Here are some ideas that you might want to try to become better educated on the computer:
- Check Google or other search engines to find answers to your problems. Enter what your problem might be such as "Computer running slow" or "My blog has disappeared" or whatever your problem may be. You might also try wording the problem such as "I can't find my blog in Internet Explorer" or "Blog doesn't look right on Chrome". You'll probably find some answers to nearly everything you put in. You will want to look at a few solutions since some just want you to buy something or download something you may not want, but the answers are usually found there. Time consuming? You bet! Complicated? Sometimes. Useful? Eventually almost always.
- Buy a good basic book on computing like PC for Dummies or something of that nature. You'll find some excellent topics covered for the basic user. Make sure you get the most recent editions. Time, patience, and thoughtfulness may be necessary.
- See if there is a senior center near you that offers this type of assistance at no charge. Near me there is a senior center that has classes that are free for those over 50 and has computers for the use of patrons and provides knowledgeable persons to assist when help is needed. They might be able to offer advice.
- For those under 50, classes may be offered at the local high school, community college, or elsewhere for free or a nominal charge. There are frequently classes offered for basic computer skills including maintenance and simple repair.
- In your area there might be a computer club that will allow you to connect with more experienced users who are willing to help. You might find someone who can help, learn a few things for yourself, and even make a few new friends.
- YouTube, Google, and many other online resources offer some great video tutorials on how to do things.
- If your computer is still covered by a warranty, or if you have some kind of coverage on your computer or any auxiliary equipment or software, or you think you have an internet service provider problem; contact a phone support line affiliated with whatever you suspect could be the culprit. Be prepared to spend a couple of hours on the phone while they walk you through various procedures. I've done this more than once and it can be very helpful in locating the source of a problem and showing you how to repair it.
These are a few suggestions that I can offer now and there are many more if you look around. The bottom line is that it takes time, effort, and the will to do it in order to learn computer skills. You don't have to become an expert, but just attain enough knowledge to update, maintain, and do the minor fixes required to keep your computer running well.
Beyond that be prepared to pay someone else. I hope you find someone you can trust if that's the option you choose.
Good luck and let me know how it turns out or if you have any other questions. Next week I'll address the issues of Google Chrome as my entry in Alex J Cavanaugh's Insecure Writers Support Group. Yvonne is not the only one feeling a bit frustrated about Chrome.
Good luck and let me know how it turns out or if you have any other questions. Next week I'll address the issues of Google Chrome as my entry in Alex J Cavanaugh's Insecure Writers Support Group. Yvonne is not the only one feeling a bit frustrated about Chrome.
Do you have any suggestions about dealing with computer problems? Do you know any fixes to the computer problems Yvonne might be having? If you use Chrome, have you been having problems lately?